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Measuring Quality In the Department of Defense
Events of Sept. 11th reinforce the finance and accounting division's transition to a customer focused, strategy based organization
In July 2000, Tom Bloom, our director, saw the need for the Defense Finance and Accounting Service (DFAS) to move to a customer focused, strategy based organization, structuring our efforts along business and product lines. We can compare the quality of a...
Column: Emerging Sectors: Measuring Quality In the Department of Defense
The Defense Finance and Accounting Service (DFAS) is the accounting arm of the DoD. The deputy secretary of defense directed the consolidation of the finance and accounting operations of the various military departments and...
